Operations Automation

Your shop runs.
Even when you don't.

SMS appointment reminders, AI chatbots, and lead nurturing sequences — built and maintained for local HVAC, plumbing, and auto shops. No software to figure out. No staff to train. Just results.

30% fewer no-shows
24/7 customer capture
3x more inbound leads
Appointment Reminder
To: Mike R.

Hey Mike — just a reminder about your HVAC tune-up tomorrow at 10am. Reply C to confirm, R to reschedule. See you then!

Confirmed via text
Lead Captured at 11:42 PM

"My AC went out and I need someone NOW" — Chatbot booked a same-day callback automatically.

Converted to booked job

Shops like yours are already winning.

The gap between businesses that automate and those still using sticky notes is getting wider. Here's what's at stake:

$23k
Average additional annual revenue captured from after-hours leads (one Austin plumbing co.)
15–30%
Missed appointment rate for trades businesses running without automated reminders
35–40%
Of total lead volume for plumbing and HVAC happens after hours — mostly going to voicemail today

There is a structural inefficiency in the local service economy. We fix it. You keep more of every job you book.

Three systems. One package. Full automation.

Everything your shop needs to stop leaving money on the table. We build it, configure it, and keep it running.

01

SMS Appointment Reminders

Automated two-way texts confirm, remind, and reschedule appointments. Reduces no-shows by up to 30%. Customers confirm with a single reply — no apps, no logins.

  • Confirmation requests on booking
  • 24-hour and 2-hour reminders
  • Reschedule flow via text reply
  • No-show follow-up sequences
02

AI Website Chatbot

Captures leads from your website around the clock. Answers common questions, qualifies urgency, and books call-backs — even at 11pm when a burst pipe sends a homeowner your way.

  • 24/7 on your website and Facebook
  • Emergency triage (gas leaks, no heat, burst pipes)
  • Seasonal maintenance reminders
  • Routes high-intent leads directly to your phone
03

Lead Nurturing Sequences

Follow-up sequences that keep prospects warm until they're ready to book. Re-engage past customers for maintenance contracts. Build pipeline without lifting a finger.

  • Post-job check-in + review request
  • Seasonal service campaigns (fall furnace, spring AC)
  • Past customer re-engagement
  • New service offering announcements

Pay for what works.

No per-seat pricing. No surprise overages. Your shop gets everything, all in.

What does "system maintenance" actually mean?

We monitor your automations, fix broken flows, update chatbot responses, and keep everything aligned with how your business actually runs. You don't touch anything.

How long does setup take?

Typically 2-3 weeks. We connect to your scheduling system, build the SMS flows, deploy the chatbot, and run your first nurture sequences — all configured to your business, not a template.

What if I want to cancel?

30-day notice, no penalties. Your automations and flows are yours — we won't hold them hostage. Most shops stay because it keeps working.

Stop losing jobs to voicemail.

The shop down the street is still running on paper. That's your advantage — until they figure out automation too. Get there first.

OpsBridge runs your operations so you can focus on the work.

Start with a conversation

We match you with the right automations for your trade, your volume, and your growth stage. No contracts, no commitment — just clarity on what automation looks like for your shop.

Setup is $2,500. Monthly ops runs $500/month.